| 000 | 00496ng a22001697a 4500 | ||
|---|---|---|---|
| 245 | _aKeeping your cool when others don't | ||
| 264 | 1 |
_bAmerican Management Association _c1994 |
|
| 264 | 2 | _bThe Association | |
| 490 | _aFYI Video | ||
| 599 |
_adistributor _b0 _e17 _gJune 22 2018 |
||
| 599 |
_aAmazon _b0 _e17 _gJune 22 2018 |
||
| 599 |
_aWorldCat _d65 _b1 _e17 _gJune 22 2018 |
||
| 999 |
_c2639 _d2639 |
||